Going online makes for better services

Using City of Sydney services and information is easier than ever, with upgrades to the City’s website, award-winning mobile apps and a new 24 hour online payment system.

Residents and businesses can now register for an account at online.cityofsydney.nsw.gov.au to securely pay rates and childcare fees by credit card and track their transactions.

Lord Mayor Clover Moore said going online would make it easier for people to do business with the City, saving time, money and paper.

“Whether you’re a single parent or run a business, you can use our new online services when and where it suits you,” the Lord Mayor said.

“Make payments on your computer, tablet or smartphone – safe in the knowledge your transaction is safeguarded by a secure gateway.

“Soon residents will also be able to apply for parking permits, book free kerbside clean-ups and easily report issues such as potholes, graffiti or damage to City property.”

The City increasingly uses mobile apps to share information and communicate – for example, providing up to date information on crowds, transport and performances at major events like Sydney New Year’s Eve.

The Sydney Food Trucks app was rated by Apple as of one of the best new apps of 2012. The app has been downloaded more than 28,000 times since it was launched in September.

Using GPS and the food trucks’ own social media feeds, the app gives up to date information on location, menus, prices and photos.

The City’s food truck project last month won FBi Radio’s respected Sydney Music, Arts & Culture (SMAC) award for creative use of public space, and won The Sydney Morning Herald Good Food Guide award for innovation last year.

The City of Sydney’s website is also being relaunched – www.cityofsydney.nsw.gov.au – with a new look that improves navigation and provides up to date and useful information on everything from major events, to building projects, development applications, local parks, pools, playgrounds and services.

For more information, contact City of Sydney Senior Media Adviser Rohan Sullivan, phone 02 9246 7298 or 0414 617 086, or email rsullivan@cityofsydney.nsw.gov.au

For interviews with Lord Mayor Clover Moore, contact Matt Levinson 0427 044 768 or mlevinson@cityofsydney.nsw.gov.au